Senior Strategic Account Manager, Japan Global Solutions U.S.

Job Description

As Senior Strategic Account Manager for Japan Global Solutions (JGS) in the U.S., you will deliver customized strategic account advisory services with subject matter experts. Work closely with Japanese multinational companies, Aon leadership, and colleagues across solution lines to drive revenue growth and deepen relationships with U.S.-based Japanese corporations.

This is a hybrid role with flexibility to work virtually, with a strong preference for candidates who can commute to the Chicago office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the Day Will Look Like

You will focus on strategic account management and business growth for U.S. Japanese business at Aon. You will frequently interact with clients' risk and financial leadership (e.g., CEO, CFO, Risk Manager, Finance Manager) as well as Aon's Account Service Teams.

• Serve as a bilingual professional for U.S.-based Japanese multinational clients and prospects, building trusted relationships with U.S. & Japanese executive / collaborators.
• Advise clients on risk management and insurance program optimization strategy, including program structure, coverage design, market approach, placement, risk control and claims management solutions aligned to both group entity business needs and regional headquarters expectations.
• Lead complex renewals and new business opportunities, coordinating internal Account Executives, Brokers, Producers and Risk Consultants, engaging insurers strategically, and delivering tailored solutions that support strong client retention and growth.
• Boost revenue performance for the U.S. Japanese business market by expanding relationships, and leading major pursuits, including Requests for Proposals and other growth initiatives.
• Partner with practice, specialty, and geographic leaders to assemble Best of Aon teams and deliver integrated solutions across Risk Capital and Human Capital capabilities.
• Coordinate across North America, APAC, EMEA, and LATAM to deliver a seamless global client experience and mobilize Aon resources in response to complex client needs.
• Strengthening Aon's presence within the Japanese business community.
• Promote JGS internally by enhancing multinational business knowledge, supporting collaboration across teams, and helping colleagues better serve Japanese clients through insight, connectivity, and shared market intelligence.
• Listen and share clients' voice with JGS leadership to brush up growth plan and implement it by aligning with Aon's strategic focuses on Japanese business growth.

How This Opportunity Is Different

This role is distinct because it is designed specifically to support Japanese multinational clients and requires a unique combination of language ability, cultural fluency, and strategic account leadership. You will operate at the intersection of client advisory, growth planning & execution, and cross-regional collaboration.

• Dedicated focus on said client base, with success driven by the ability to build trust, navigate cultural nuance, and communicate effectively across languages and business contexts.
• A highly visible role connecting clients' regional headquarters, group companies, and Aon account service teams to deliver coordinated and high-value solutions.
• The opportunity to influence account strategy and client outcomes by combining senior relationship management, insurance expertise, and a strong understanding of client priorities.
• Direct engagement with Aon leaders and specialists and geographies, enabling an integrated “Aon United” approach for clients with complex multinational client needs.

Skills and Experience That Will Lead to Success

• Must have bilingual proficiency in native-level Japanese and business-level English, both spoken and written.
• 10 years+ of account management / client leadership experience in the insurance industry with:
• Insurance broker with focus on Property & Casualty (P&C) insurance and/or
• P&C insurance carrier
• Experience to work with multinational corporations ideally in a dedicated Japanese business segment.
• Proven track record in developing and executing account strategies, driving revenue growth within a portfolio of corporate clients.
• Strong complex project management skills, including coordination of multi-stakeholder teams and management of large or multinational P&C programs.
• Ability to navigate cross-cultural environments, build trust with external and internal stakeholders, and communicate technical insurance concepts with clients & prospects in a clear, culturally appropriate manner.
• Willingness to acquire a Property & Casualty and Health & Life license within 90 days of employment (Aon pays for training materials and exam).

Education

• Bachelor's degree or equivalent work experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $140,000 - $160,000 USD annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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