Description
We are currently looking for motivated sales professionals seeking a challenging opportunity supervising a team of sales professionals to ensure sales targets are met, quality book of business is written and quality control processes are in place.
Responsibilities:
- Supervises Advisors, DRC to ensure sales targets and related performance metrics are consistently achieved.
- Coaches and develops Sales Advisors, DRC through monitoring calls and analyzing performance data to provide effective coaching and feedback.
- Manages the individual performance of each Sales Advisor through individualized development plans, employee reviews, and progressive discipline, as appropriate.
- Contributes to a high performing culture by effectively communicating, fostering inclusion, and encouraging employee engagement.
- Ensures a high level of customer satisfaction. Reviews call surveys and answers customer inquiries and escalated calls.
- Interviews, makes hiring recommendations, and supports the onboarding process for new Sales Advisors. Makes promotional recommendations.
- Administers pay for performance salary recommendations.
- Reviews underwriting requests from Sales Advisors utilizing rules and guidelines in order to bind coverage.
- Participates in project teams and focus groups to improve processes and identify/capitalize on opportunity areas and performs other tasks as assigned.
- May perform other related tasks as assigned.
- Responsible for satisfying ongoing continuing education (C.E.) requirements in order to maintain necessary P& C licensing.
- Bachelor`s degree or equivalent training plus 2-3 years directly related insurance experience.
- In depth knowledge of personal lines products, policies, systems and coverage.
- Multi-state property and casualty licensing required.
- Residency and reciprocal licenses in all other states must be maintained.
- Demonstrated effective written & oral communication skills.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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