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At Farmers, we're not just known for unforgettable jingle – we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal – it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.
Join an award-winning, equal opportunity employer, where you'll find more than a job – you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.
Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!
Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
- The core function of the Farmers Financial Services (FFS) Supervisory Principal is conducting pre-sale suitability and best interest review of securities business.
- The Supervisory Principal is responsible for the day-to-day review of business submitted by registered representatives - which includes account recommendations, insurance and annuity recommendations, investment switches, and subsequent transactions - while maintaining current service level agreements.
Essential Job Functions
- Analyzes less complex, new account and first transaction paperwork to determine if the account and transaction are suitable and in the best interest for the customer based upon factors such as the customer's income, net worth, time horizon, investment objectives, risk tolerance, etc.
- Less complex transactions typically involve those less than $500,000 in investment amount and/or those that do not require assistance or a second level of approval by a senior principal or a manager.
- Collaborate with the sales support team to train educate registered representatives on the submission of new accounts and utilization of application submission systems.
- Educate registered representatives on suitability and Regulation Best Interest as it relates to product recommendation for customers.
- Educate the internal sales team on Office of Supervisory Jurisdiction (OSJ) process and procedures.
- Determine whether transactions entail compliance violations, including inappropriate churning, mutual funds switched, below breakpoints sales, rollovers/replacements and qualified accounts sales.
- Escalate violations and create supervisory cases for compliance to follow up.
- Enter the new account into the FFS system of record to facilitate commission payments and recordkeeping.
- Ensure proper and timely receipt of customer funds.
- Assist in resolution of previously established accounts by registered representatives direct with fund companies in relation to suitability and Regulation Best Interest requirements.
- Follow-up with registered representatives and District Managers on deficient paperwork and suitability concerns, which may include phone calls, returning the business to registered representatives, generating letters to registered representatives, etc.
- Assist and support in other operational cross-functions such as data entry, opening and sorting the incoming mail and help scanning and uploading paperwork.
- Educate and train Agents on suitability and Regulation Best Interest as it relates to product recommendation for clients.
- Educate the Internal Sales team on OSJ process and procedures.
- Work with the compliance department as needed to address regulatory concerns.
- Escalate items to the leadership.
- Other duties as assigned, including other supervisory and operations functions.
Education Requirements
- High School Diploma or equivalent required.
- Bachelors degree preferred.
- Upon Hire:
- FINRA Series 6 or 7 or 63 or 66.
- FINRA Series 24 or 26.
- FINRA Series 51 or 53 within 180 Days.
- State insurance license.
- Additional FINRA licenses may be required in the future depending on business need.
Experience Requirements
- 3+ years as a FFS Supervisory Principal or minimum 4+ years experience within the insurance, financial, or banking industry.
- Experience with New Account Opening software platforms preferred Docupage or RightBridge.
Note:
Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function. Salary grade will be based on selected candidates' experience and skills.
Special Skill Requirement
- Strong verbal and written communication skills.
- Demonstrated ability to secure 'buy-in' and convince others regarding best approach.
- Goal oriented team player with a positive attitude.
- Excellent time management skills.
- Strong relationship building.
Additional Qualification
Possesses strong technical aptitude. Strong PC skills. Demonstrates a high level of accuracy, even under pressure. Experience in a regulated environment. Ability to identify regulatory and compliance issues. Demonstrated problem solving skills. Demonstrated customer service skills. Ability to simultaneously handle multiple priorities. Demonstrates excellent judgment and decision making skills. Ability to make regulatory and supervisory-based decisions and escalate concerns. Strong verbal communication and listening skills.
Physical Actions
Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.
Physical Environment
This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $81,375 - $137,940
o CO Only: $76,275 - $119,350
o HI/IL/MN/VT Only: $76,275 - $127,490
o MA Only: $76,275 - $127,490 - o MD Only: $76,275 - $127,490
o DC/NJ/NY/OH Only: $76,275 - $137,940
o Albany County, NY/Cleveland, OH: $81,375 - $119,350
o WA Only: $80,168 - $144,875 - Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer
Job Location(s): R_US - United States
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com