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Chief of Staff

Chief of Staff

locationChicago, IL, USA
PublishedPublished: 6/3/2026
Full time

Job Description

CEO, North America - Chief of Staff

Aon is seeking a Chief of Staff supporting the CEO, North America and NAEC. This role is responsible for leading strategy and business management for various business entities led by the CEO and NAEC. The Chief of Staff will work closely with the CEO to ensure successful execution of short and long-term goals across the North America region. Responsibilities include, but are not limited to, executing on strategic plans, implementing change management, facilitating prioritization of key initiatives, accelerating initiative completion and governance.

This role will report directly to the CEO, North America and work alongside the North America Executive Committee. This role will be responsible for prioritizing initiatives and leveraging North America and global teams to accelerate outcomes. The role must be fully aligned to the stated goals of the CEO and NAEC to help prioritize their time, presence, and response to the most pressing strategic initiatives.

This role ideally should be based in Chicago or New York.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

  • Accountable for identifying CEO's priorities, strategically aligning their time with these priorities, and revisiting them regularly to assess progress.
  • Serves as a sounding board to CEO, providing objective perspective to issues/responses extending across the operating model.
  • Act as a thought partner, responsible for brainstorming and identifying solutions to challenges.
  • Act as a trusted advisor, offering honest feedback and insights to the CEO.
  • Working to prioritize the role of the CEO to ensure time is spent on highest priority areas.
  • Working with the administrative team to ensure calendar and e-mails are kept up to date and priorities are identified in a timely manner.
  • Lead through influence on a variety of initiatives and foster collaboration among the team members.
  • Facilitate development and measurements of goals and objectives across a variety of initiatives.
  • Drive development, execution, continuous improvement, and adoption of standards, methods, tools, and best practices.
  • Liaise and partner with key Function and Solution Line and sub-Region Leaders, Technology, Finance, People Org, Communication, and other Shared Service Functions on a regular basis.
  • Drive cross organizational projects and programs of significant scale and complexity.
  • Drive governance of Executive/Leadership Team meetings, set agenda and drive performance of key action items.
  • Support talent strategy by sponsoring organizational development initiatives.
  • Sales and Operations Planning, Business Planning, Conflict Resolution, Organizational Leadership, Organizational Strategy, Performance Management (PM)Stakeholder Management, Strategic Planning, Talent Management, Team DevelopmentTeam Management, Training and Development, Business Acumen, Business Cases, Business Communications, Business Development, Business Partnerships, Business Strategies, Business Transformation, Change Management, Client Relationship, Management, Competitive Analysis, Consulting, Corporate Strategy Development, Process Improvements, Product Management, Project Management, and Risk Management.

Skills and experience that will lead to success

  • Living Aon United behaviors and understanding of Aon 3X3 Plan strategy.
  • Deep client experience and service understanding to drive value through our current operating model.
  • Exceptional communication skills, both written and verbal, including strong public speaking and leading group presentations,
  • Consulting skills: Identify organization needs and clearly articulates the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome.
  • Financial acumen: Builds strong knowledge of financials across the company and work with Chief Financial Officer(s) to identify opportunities to improve results.
  • Team management: strong influencing skills; ensures progress for all initiatives and creates alignment of internal teams on related workstreams. Ability to effectively manage time, prioritize teamwork, multi-task across assignments and delegate appropriately.
  • At least 10 years of experience leading and / or working closely with teams with experience across a variety of functions.
  • Referral Marketing, Sales Management, Account Management, Business DevelopmentBusiness Management, Client Development, Client Relationship Management, Confidentiality, Consulting, Customer Retentions, Financial Analysis, Insurance, and Meeting Facilitation.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $250,000 - $350,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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