Insurance Agency Manager & Sales Agent

ABOUT THE ROLE

Are you passionate about helping others protect what matters most? Our client is a small community-focused insurance agency specializing in farm, homeowners, private passenger auto insurance and small commercial businesses.

We’ve partnered with them to help them hire a motivated, customer-oriented Insurance Agency Manager & Sales Agent to provide support and guidance to the client’s team, drive business growth, and oversee day-to-day operations.

DUTIES & RESPONSIBILITIES

Proactively engage with prospects to sell new insurance policies, focusing on farm, homeowners, and auto coverage.

Serve as a trusted advisor to existing customers, managing policy changes, resolving issues, and ensuring a high level of client satisfaction.

Clearly explain insurance policies, coverage options, and benefits to both clients and agency staff, ensuring everyone has a strong understanding of products and services.

Oversee and manage a team of agents and customer service staff across four locations. Provide guidance, training, and support to ensure the team meets performance and service goals.

QUALIFICATIONS & EXPERIENCE

Deep understanding of Property & Casualty insurance products.

Previous experience managing a team, with the ability to coach and motivate.

Excellent verbal and written communication skills.

Ability to identify issues, propose solutions, and resolve problems quickly and efficiently.

Strong interpersonal skills and a passion for building relationships with clients and colleagues alike.