Account Specialist, Professional Services

Chicago, Illinois
Not Specified
Jun 10, 2024
Aug 09, 2024
Job Type
Not Specified
Career Level
Not Specified
Job Description

Aon Is Looking for an Account Specialist to join our team!

Considering a job change? Take a look at Aon! This is a hybrid-based role located in our Chicago, IL office.

What the day will look like

Assist the Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients (including complex clients) and undertaking the client-facing and internal activities related to these processes. Account Specialists will also assist Brokers as necessary as it relates to the Professional Services Practice Group, within Commercial Risk business.

How this opportunity is different

From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility.

Skills and experience that will lead to success
  • Maintains effective and positive relationships with colleagues and clients.
  • Provide support to Account Executive as respects to servicing insurance renewal programs and gather/maintain data for internal systems.
  • Performs submission assembly/creation where assigned. Facilitates the timely and accurate flow of information between clients, and account team members.
  • Handles items as assigned and responds to client ad-hoc requests.
  • Actively supports and monitors the renewal process. At the direction of the Broker, drafts quote comparisons and follows up for binders, policies, and endorsements.
  • Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables.
  • Primary collaborator with Premium Accounting on client billing matters.
  • Receives and handles routine and sophisticated coverage inquiries and endorsement requests.
  • Serves as key client liaison for items such as certificates of insurance, auto IDs, location additions, invoices, Worker's Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
  • Monitors and follows-up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems.
  • May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable.
  • Ensures tools are understood and used. Performs related duties as assigned.


  • Associates degree preferred


  • Brokers or P&C license preferred, or to be obtained within 90 days of start date


  • 3-5 years of successful insurance experience, preferably with corporate accounts/customers.
  • Proficiency in PC office products such as Word, PowerPoint, Excel and Outlook is required.
  • Evidence of ability to become proficient in the use of Aon specific software tools.

The salary range for this position is $65,000 - $75,000 annually. The actual salary will vary based on the applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant's geographic location.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.




Similar jobs

More searches like this

Similar jobs