Risk - AE Leader

Philadelphia, Pennsylvania
Not Specified
May 19, 2024
Jul 18, 2024
Job Type
Not Specified
Career Level
Not Specified
Job Description

Account Executive Leader

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions in Philadelphia. As an Account Executive Leader, you will report directly into the Market Leader.

Role Summary:

Primarily responsible for leading talent development and driving growth across the Philadelphia Account Executive Practice by driving individual goal achievement, the Account Executive Leader helps the office and Commercial Risk organization attain aggregate business goals.

Job Responsibilities:

  • Supports Account Executives (AE) effective alignment with the Aon Leadership Model and its pillars of Delivering Aon United, Client Value, Unmatched Teams, Innovation, Results and Values.
  • Ensures that every Account Executive has a plan to drive retention and grow their book of business.
  • Helps Account Executives establish clear roles, responsibilities and performance expectations for their client service teams. Monitors client satisfaction, particularly through Client Promise Survey feedback. Monitors teams' performance and suggests changes in AE assignments and the composition of service teams as appropriate. Orchestrates succession planning on key clients and Account Executives.
  • Leads Account Executive recruiting and talent pipeline for assigned area. Works with local Market Leader, and the Executive Leadership Team to ensure that each client has an AE assigned.
  • Educates Account Executives directly and by assisting with training plans in client management, risk management, insurer interface and Aon resources, processes, and tools.
  • Helps Account Executives marshal appropriate Aon resources to support retention and sales efforts and to assist clients in unusual circumstances such as large claims, etc.
  • Helps resolve internal issues with geographies, practices, Aon Client Services (ACS), and other groups or people as needed.
  • Drives and monitors the implementation of the entire Client Promise
  • Ensures adherence to Client Promise Methodology, particularly the key elements of the renewal process. Ensures Account Executives consistently adhere to the Client Promise Standards for key tasks and deliverables to clients, including Client Promise Plans, Client Promise Review/Stewardships, Renewal Strategy Meetings and Renewal Proposals. Assists Account Executives with strategy and negotiation of client fees, ensuring Aon's value is clearly communicated as the driver of fee-setting.
  • Teaming with Sales & Marketing, drives Account Executive efforts on new and penetration sales, including collaboration with originators. Raises Account Executive awareness of and skills to introduce all of Aon's products, services and specialty expertise. Coaches the Discovery Process of Client Promise to ensure each client's needs are identified and a strong Client Promise Plan is delivered to help clients achieve their goals and objectives. Serves as a resource of industry, product or market area expertise to internal and external clients.
  • Working with Market Leader, leads critical best practice client management efforts including Strategic Account Reviews, Fee Discipline and Client Return to Profitability Planning. Focuses on client impacting activities while partnering with others for assistance with internal processes.
  • Performs related duties as assigned.

Required Experience:

  • Required to have at least 15 years of appropriate insurance experience, coupled with managerial ability and the desire to grow into a position with P&L responsibility. Strong project and account team management experience, and strong negotiation skills.
  • In-depth working knowledge of the insurance business and the assigned clients' needs as well as all major lines of business.
  • Proficiency in PC office products such as Word, Excel. PowerPoint, and Outlook is required.
  • Evidence of ability to become proficient in the use of Aon specific software tools.

Preferred Experience:

  • PA Broker License
  • CPCU, CIC or ARM preferred


  • BS/BA or equivalent, with Risk and Insurance Management/ Business related curriculum preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $205,000 to $315,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

The salary range reflected is based on a primary work location of Philadelphia,PA. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.


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