Business Insurance Account Manager

Atlanta, Georgia
Not Specified
May 17, 2024
Jul 16, 2024
Job Type
Not Specified
Career Level
Not Specified

Business Insurance Account Manager

The Account Manager will assist their team in managing, marketing and servicing clients' needs on an ongoing basis. This position also requires servicing select accounts with minimal to no oversight.

Founded in 2007, Ironwood continues to make a positive impact on our clients by protecting their business and supporting their employees across the world, providing Corporate Risk and Insurance, Employee Benefits Brokerage and Consulting Services, and Private Client Services. Our depth of resources, technology platforms, and dedicated service teams provide our clients with the level of risk management and insurance and employee benefits services they need to protect their assets and attract and retain employees. Our mission is simple: Make a positive difference through service to our clients, our community, our insurance company partners, and each other.

As of January 2020, Ironwood officially joined Marsh & McLennan Agency LLC (MMA), a subsidiary of Marsh, a global leader in insurance broking and risk management. MMA was established in 2008 as a separate operating subsidiary of Marsh Inc., primarily to serve the employee benefits and property/casualty needs of the mid-size employer market. Under the umbrella of Marsh, Inc. and the Marsh & McLennan Member Companies, we are recognized as the world's leading insurance broker and risk adviser.

Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, you'll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

As a part of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.

We will count on you to do the following:

  • Utilize and manage ImageRight tasks
  • Understand general insurance accounting, including client invoicing and allocations
  • Delegate as appropriate
  • Produce reports utilizing Mod Master and Loss Forecasting
  • Demonstrated understanding of when to proceed alone and when to involve the Account Executive, Producer or others
  • Willingness and ability to expand knowledge by successful completion of educational opportunities related to insurance
  • Participate in the new business marketing process as directed by Producer/Account Executive
  • Check the work processed by Account Associate or others as directed by Account Executive or Unit Manager
  • Manage the premium financing process
  • Make positive contribution to customer satisfaction and constantly strives to improve service to the customer
  • Protect the confidentiality of all client information
  • Prepare written correspondence, reports and analyses, accurately and timely as needed
  • Attend unit meetings, educational workshops, carrier functions, staff meetings, and social events, as needed
  • Review and provide feedback on insurance language in client contracts
  • Create, market and service the insurance needs of certain selected clients with minimal oversight

What you need to have:

  • Property and Casualty Agent License (active status) in Georgia
  • Minimum of a Bachelor's Degree in a business related field, or equivalent experience in the industry
  • Four to six years of experience in the insurance industry
  • Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint) or similar software applications
  • Strong working knowledge and understanding of commercial property/casualty coverages and services

What is in it for you?

Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including:

  • 401K company match program
  • Company-paid life and disability
  • Employee Stock Purchase Plan
  • Generous paid time off programs
  • Paid parental leave
  • Career mobility
  • Pet insurance
  • Employee networking groups
  • Continuing education and training opportunities

MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2021 Top Workplace for cultural excellence in the areas of professional development, DE&I practices, and employee well-being.'

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

At MMA, your future is limitless. For more information about our company, please visit us at:

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