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Inside Sales Executive Small Commercial

Alpharetta, Georgia

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$75,900.00 - $125,300.00

Target Openings


What Is the Opportunity?

Responsible for the execution of industry leading sales strategies; initiating and developing highly effective sales relationships with customers, distribution resources, and fellow employees. Dynamic, results driven sales professionals with exceptional sales skills conducts virtual, telephonic sales calls as part of a highly collaborative insides sales team. Within a designated territory assignment, cultivate relationships at every level of the agency. Match agency needs to Travelers Small Business products and services to provide customer solutions. Develop, implement and execute initiatives within territory and individual agencies to achieve the financial plan and support Small Commercial strategy. Prioritize time and opportunities. Develop and manage a pipeline of opportunities that are consistent with the Travelers strategy and capabilities.
**Please note that candidates will need to reside in the posted locations: Alpharetta GA, Birmingham AL, or Jackson MS**

What Will You Do?

  • Identify and develop a flow of new customers that fit our profile and exceed our production goal Understand specific industry characteristics of each segment including key needs and buying patterns and use effectively in positioning our products, platform, and services.
  • Create sales call plans and conduct effective virtual sales calls with assigned agents to drive the consistent new business flow required to meet financial and sales call targets.
  • Develop annual agency sales plan, negotiate financial goals with individual agencies and create actionable plans to achieve growth goals.
  • Work with an assigned agency plant to achieve new business growth, mix of business, retention and profit targets. Segments agents accordingly to opportunity.
  • Own the execution of the Select Business Development Process and Best Practices.
  • Understand the small business insurance market and trends. Collect competitive intelligence and uses industry and agency knowledge to maximize outcomes.
  • Develop expertise in Travelers small Business products, platforms and services. Differentiate Travelers from our competitors. Apply knowledge to position solutions for our agents.
  • Work collaboratively with internal business partners to provide an outstanding customer experience, manage pipeline and execute on sales plans.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelors degree preferred.
  • 2 years of marketing or sales experience in the Property & Casualty insurance industry (agency/carrier) preferred.
  • Exceptional verbal and written skills, listening skills and virtual presentation skills; ability to establish rapport and build relationships via phone.
  • Effectively utilizes available office technology and internet applications (Work Queue; MS Suite; SE Toolbox, Lync, etc.).
  • Select/Enterprise Knowledge: Demonstrates and applies knowledge of appetite; product; platform and Agency Compensation as well as Enterprise support services (Service Center, Claims, Billing, etc.).
  • Motivated self-starter who is organized and has the ability to prioritize opportunity.
  • Sales/ Sales Management: Develops short and long term action plans based on analysis of relevant data; demonstrates exceptionally strong Professional Selling Skills; knows when and how to apply consultative and transactional sales skills.
  • Collaboration and Relationship Management & Resiliency: Ability to build and sustain long term productive internal and external relationships; ability to effectively deal with pressure, work related issues in professional and positive manner.
  • Influence the Sale: Ability to effectively influence internally and externally; ability to convince agents to represent and promote Travelers products and services.
  • Agency Management: Thoroughly understands agency business and behaviors; develops flow required to achieve annual goals; advising and consulting to agency constituents to develop mutually beneficial outcomes.
  • Adapting to Change: Adapting to changing situations, restructuring tasks and priorities as changes occur within business unit.
  • Decision Making: Uses resources, and data to make fact based decisions in a timely and efficient manner.
  • Financial and Business Acumen: Demonstrates market knowledge; territory awareness (including headroom opportunities and competitor strengths & weaknesses).
  • Integrity: Upholding a high standard of ethics and professionalism in all actions.

What is a Must Have?

  • High School Diploma or GED required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.