Inside Sales Rep, Personal Lines

Requirements

Personal Lines experience preferred, but not required.
Familiarity with computer and Windows PC applications, which include the ability to learn new and complex computer system applications.
Must be proficient with remote access software such as WebEx, Zoom and be comfortable with using it as the primary form of communication with your peers/supervisor
Salesforce experience a plus.
Ability to work regularly scheduled shifts within our hours of operation or as business needs change, including the training period.
Must be able to work independently.

Benefits

We offer competitive wages and benefits including: Health, Dental, Vision, Life, PTO, Holidays, 401(k), Profit Sharing, STD/LTD, Tuition Reimbursement as well as continued Insurance Education.

Hours

Monday through Friday 8:00 a.m. to 4:30 p.m. ET while in training, (approximately 2-4 weeks).  Once training is complete, your regular work schedule will be within the hours of 8:00 a.m. to 7:00 p.m. ET.  In addition, Saturday's hours may be required, with hours being 9:00 a.m. to 3:00 p.m. ET.  Final schedule will be aligned with business need and discussed at time of hire.

Job Summary

Actively seek to establish and maintain an effective rapport with external/internal clients and prospects on behalf of the company through its various contact channels, by taking personal and complete responsibility for each customer interaction, and ensure that their requirements are met and sales goals objectives are achieved.

Managing leads and prospects in an in person contact approach will require the utmost dedication in retaining, promoting, and selling Company products or services. Meet established goals and objectives via telephone and/or electronic communications-providing a superior customer experience. 

No Cold Calling!  Our highly trained dedicated sales team work with warm leads, paid media, and live transfer prospects.

Knowledge, Skills and Abilities 

Education: Associates Degree or Technical or specialized knowledge or equivalent, related experience.
Experience:  Strong customer service skills and the desire to be successful.
 

Additional Knowledge, Skills and Abilities 
Ability to work a flexible schedule based on MAPFRE’s sales strategy.
Demonstrable track record of success in a fast paced sales environment, or equivalent.
Home office (or similar), cell phone and reliable internet connection.
Able to use a telephone and/or headset to handle a large volume of incoming calls. (Note: This function comprises approximately 80% of a normal work day).  Able to speak clearly and be easily understood by others.
Additional languages are not required but highly preferred.
Show proficiency in utilizing windows, MS office, and any lead/policy management tool or platform that the company considers essential to job functions.