Account Manager - Property & Casualty

Alera Group
Deerfield, Illinois
Not Specified
Nov 14, 2022
Jan 13, 2023
Job Type
Not Specified
Career Level
Not Specified

GCG, an Alera Group Company is seeking an Account Manager to our Property & Casualty team.

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?

Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?

If that's what you're looking for, this is your chance to be part of an amazing organization!

GCG Financial was founded in 1975 and measures our success by the strength of our relationships. As an Alera Group company, collaboration is the foundation of how we do business. Our close-knit, family culture is why employees join GCG and stay for decades. We laugh, we have fun, we support our community and we are the driving force behind the company's 45+ years of success. Now, all we need is you! For more information, please visit

As a Commercial Lines Account Manager, your primary responsibility will be front line support for our producers. Additionally, you'll handle the daily service of existing clients and play a critical support role for the sales team.


As a GCG Financial team member, you would carry out responsibilities that rely heavily on your ability to advocate for each unique client. Our clients trust us to work on their behalf with their needs and priorities in mind. As an account manager, you would be relied on to carry out the below responsibilities:

  • Work with service team of manage and oversee new business and renewal processes by following workflow procedures and best practices.
  • Communicate with underwriters on submissions and negotiates premium, coverage, and other terms on behalf of clients.
  • Accurately maintain complete client files including the clear documentation of account detail in agency management systems, including policy information, activities, attachments and correspondence.

As an industry-leading firm, GCG Financial consistently presents innovative, unique solutions to each of our valued clients. GCG is an Alera Group company, giving our clients national resources and expertise with localized, personalized touch. To lead in this area, you would be responsible for the below items:

  • Work with producer and/or account executives, service team, and other internal departments to plan, execute and track customized service strategy for each client, designed to create measurable value and efficiencies in their business.
  • Create proposals, providing summary of programs and options, service plan and other specific deliverables designed to support clients in making decisions about insurance programs.
  • Analyze risk, coverage program structure and recommends options; executes coverage and program changes.
  • Evaluate coverage, terms and conditions of quotes received from underwriters; compares quote options from multiple carriers and presents coverage comparisons as requested.
  • Remain current on forms, coverage insurance carriers, industry trends and legislation.
  • Consistently follow client service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of execution.

We're passionate about meeting our client's benefits plan needs. It's our firmly-held belief that our success is measured by the strength of our relationships, and it's vital that our team members carry that same passion and zeal. As a passionate team member, you'd be asked to do the following:

  • Build personalized client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email and in-person meetings.
  • Oversee the accuracy and display of information in client portals; consults with and enacts client decisions on access to portal by their staff.
  • Work with internal departments and teams to ensure cohesiveness and timeliness of service execution, and creates report of service plan execution.
  • Take an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experience.
  • Create submissions for underwriters by engaging with clients and prospective clients on their exposures, coverages and program needs, assembling into submission package following best practices.
  • Develop and maintains positive working relationships with insurance carriers, attends meetings and events as appropriate and proactively learns about their products and underwriting approaches.
  • Train, guide and mentor Client Service Representatives and other peers while maintaining successful relationships with producers, account executives, client service representatives, service team members, managers, carriers and members of other departments.

  • Property and Casualty Insurance State License, required.
  • Bachelor's degree preferred or equivalent combination of education and experience.
  • Minimum 3-5 years of experience in Commercial Lines account management.
  • Property & Casualty Licensed REQUIRED.
  • CISR OR CIC designation or working towards that designation preferred.
  • Proficient in MS Office Suite.
Equal Opportunity Employment

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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