Account Manager Associate - Property & Casualty (Hybrid)

Alera Group
Syracuse, New York
Not Specified
Nov 02, 2022
Jan 01, 2023
Job Type
Not Specified
Career Level
Not Specified


At Haylor, Freyer & Coon, we believe that talented, caring people make all the difference. HF&C is a Top 100 Insurance Agency, recognized as Best Place to Work on a National, State and Local level. We have recently expanded to a state of the art office in downtown Syracuse.

HF&C offers an outstanding compensation package and a complete benefit package, highlighted by medical and life insurance, short and long term disability, wellness programs, 401(K) retirement plan, generous paid time off package, opportunities to be involved in community based charitable work projects and flexible work environment.

An Account Manager Associate in the Manufactured Housing Division is a unique role responsible for the day to day client service activities for our Manufactured Housing clients including responding to requests for certificates of insurance and evidence of insurance, rates commercial lines policies and other tasks supporting the needs of the client and business unit. This role may also work with Personal Lines Clients to ensure proper homeowners coverages.


Client Service:

  • Client service support activities as necessary to meet the needs of our clients while providing exceptional and distinctive service
  • Exhibit comprehensive insurance knowledge including Commercial Lines and Personal Lines coverages
  • Support the new business and renewal processes

Technical Support:

  • Demonstrate efficient use of our client management systems resulting in compliance with minimum service level standards
  • Timely and accurate management of client correspondence
  • Knowledge of commercial and/or personal lines coverages
  • Meet and maintain service level standards and uphold quality system procedures
  • Seize development opportunities to further personal and professional development
  • Support team by building strong relationships and sharing knowledge and useful techniques
  • Committed to process improvement
  • Participate in special assignments as requested by management

Personal Attributes:

  • Demonstrate attention to detail and accuracy
  • Be a self-starter taking initiative in professional development
  • Possess strong relationship building skills to work in a team environment
  • Ability to shift focus and manage time independently in order to prioritize work load and to meet time sensitive deadlines
  • Display strong verbal and written skills while communicating with your team
  • Lead by example with a positive attitude
  • Committed to process improvement

  • College degree (preferred) and/or two years' prior work experience in agency or carrier environment
  • Prior Commercial Lines experience in policy issuance, rating or account management required
  • Prior Personal Lines experience (desired)
  • Property & Casualty License
  • Proficient with Microsoft Office (Word, Excel and Outlook)
Equal Opportunity Employment

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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