Senior Salesforce Administrator

Alera Group
Chicago, Illinois
Not Specified
Aug 10, 2022
Oct 09, 2022
Job Type
Not Specified
Career Level
Not Specified


Senior Salesforce Administrator

The Senior Salesforce Administrator will be responsible for the day-to-day administration of Alera Group's Salesforce CRM, Marketing Cloud, and various Sales Enablement Tools including ZoomInfo, Engage, and Linked In Sales Navigator. You will work closely with our Senior Business Analyst to support the end users and configure applications to meet their business needs.



  • Hands on configuration of all new and existing Salesforce features including user management, security, custom objects/fields, page layouts, validation rules, flows, lightning pages, managed packages, etc.
  • Hands on data management - including exporting/importing data as appropriate, managing duplicate records; identify, debug, and develop improved data interfaces and integrations with other systems
  • Partner with our internal Business Analyst to intake, size, prioritize, and solution business requests
  • Design, test, and maintain solutions that meet or exceed business needs
  • Support the technical administration and integration of Salesforce CRM with Sales Enablement and Marketing Tools including Marketing Cloud, ZoomInfo, Engage, Salesloft, LinkedIn Sales Navigator, Outlook, etc.
  • Keep up to date with Salesforce releases, features, and best practices.


  • Bachelor's degree in Computer Science, Engineering, or related disciplines is preferred.
  • Salesforce certifications including Salesforce Admin, Advanced Admin, and Platform App Builder is preferred.


  • 5+ years of experience in administering Salesforce CRM
  • In-depth knowledge of Salesforce Sales Cloud
  • Familiarization with Marketing Automation Tools (Marketing Cloud / Pardot) and integration with Salesforce CRM
  • Familiarization with Sales Enablement Tools and Salesforce CRM integrations including ZoomInfo, LinkedIn Sales Navigator, and Sales Outreach Tools such as ZoomInfo Engage, Salesloft, etc.
  • Familiarization with Salesforce Support Processes and Tools including Elements.Cloud
  • Expertise with Software Development Life Cycle (SDLC)
  • Expertise with Agile, Waterfall, and Hybrid Methodologies
  • Knowledge of Marketing Cloud, FSC, Service Cloud, Experience Cloud – preferred
  • Insurance Brokerage Industry Experience – preferred
  • Active involvement in the Salesforce Trailblazer Community – preferred
  • Must be authorized to work in the U.S. without company sponsorship

Personal Attributes

  • Highly effective collaborator, willing to flush through ideas and align with our internal Business Analyst to share knowledge and solution for stakeholders
  • Ability to work effectively in a remote environment with camera enabled
  • Excellent verbal and written communication skills
  • Willingness to learn new Salesforce related functionalities and dig in when needed
  • Excellent listening skills
  • Ability to communicate effectively with all levels of management
  • Domestic travel of 5-10% will be expected

Equal Opportunity Employment

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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