Operations Assistant/Account Manager

Saint Paul, Minnesota
Not Specified
Jul 18, 2022
Sep 16, 2022
Operations, Sales
Job Type
Not Specified
Career Level
Not Specified

The Operations Assistant/Account Manager (title TBD based on experience) performs and coordinates the execution of premium audits for Arch Alternative Markets customers. In addition this position collaborates with external audit vendors, staff auditors and both regional and corporate team resources to ensure that all commitments are met.


Job Responsibilities

  • Perform quality review of multi-state Workers Compensation, General Liability & Auto audits
  • Review audits completed by vendors and staff auditors to ensure audits meet NCCI & ISO manual rules along with unique captive specifications
  • Pull and analyze WC experience modifications using NCCI & Independent Bureau websites
  • Calculate audit premium plus manual calculation of Auto and General Liability surcharges
  • Data entry and quality check of multiple systems

Required Skills/Experience

  • Collaborative and team oriented
  • Customer focused with attention to detail
  • Well organized with the ability to prioritize duties and multi-task between captives
  • Strong analytical and problem solving skills
  • Strong written and verbal communication skills
  • Self-directed showing personal accountability and sense of urgency

  • College degree or equivalent experience in the insurance industry
The Company

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, and Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With nearly 20 years of operating history and strong financial ratings, our track record remains solid.

Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.

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