Account Representative
- Location
- Hammonton, New Jersey
- Salary
- Competitive
- Posted
- Jan 18, 2022
- Closes
- Mar 19, 2022
- Category
- Customer Service, Sales
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Overview
NJM is excited to extend a full-time professional opportunity for you to join our contact center team and become a Licensed Insurance Agent! You will earn $46,000 annually. You will experience top-quality paid work training to prepare you for this position in Personal Lines Insurance. The work schedule includes the ability to work from home 3 days a week.
Responsibilities
- Deliver a high-quality customer experience while consulting and counseling customers on NJM’s products.
- Provide coverage options best suited to accommodate individual needs and administer transactions when necessary.
- Demonstrate effective time management to achieve performance goals/targets.
- Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to Personal Lines insurance.
Requirements
- Excellent verbal and written communication skills
- Strong computer and navigation skills including proficiency in Outlook
- Accurate keyboarding skills
- Superior listening skills
- Strong multi-tasking ability
- Prior customer service or contact center experience is beneficial
- High-speed Internet and a working home phone line
- Quiet, distraction-free work area at home
- High School Diploma or GED
- Bilingual skills are valued
HOURS
- Monday-Friday 9:45am - 6:00pm & Saturday 8:30am - 4:45pm; with 1 Weekday & Sunday off with an additional 5% shift differential.
OR
- (Delayed Shift) Monday-Friday 12:45pm-9:00pm; plus 1 Saturday a month working 8:30am - 4:45pm with an additional 15% shift differential.
SALARY: $46,000
Legal Disclaimer: NJM is proud to be an equal opportunity employer.