Agency Operations Go To Market Planning Sr. Cons. II (Remote - Home Based Worker)

Work From Home
Jan 13, 2022
Mar 14, 2022
Operations, Sales
Job Type
Not Specified
Career Level
Not Specified

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.Plus, Allstate is changing how, when, and where we work-to lead us boldly into our future. We're empowering our employees to create better ways of working through more intentional use of communication and collaboration practices, processes and tools.

Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.


The purpose of the Agency Operations Go To Market Planning Sr. Cons. IIis to develop long-term strategy along with processes and initiatives so agency owners can, provide customers with household solutions based on uncovering their needs and offering value-added advice. We collaborate with key partners to deliver solutions that achieve growth targets and increase efficiencies. We leverage data prioritize and support long-term strategy, define requirements, and test capabilities that are critical to helping agencies.

The Agency Operations Go to Market Planning team is responsible for supporting the development of launch strategy and driving necessary changes in the organization for key business initiatives. Help design and direct strategy development and necessary business requirements, including but not limited to the customer and agency facing sales processes, services, and technologies to achieve goals. Partners across the company to develop and support new initiatives to fully leverage the integrated distribution system. Support new initiatives to expand Allstates opportunity to grow and optimize investments. The ability to prioritize, meet deadlines and collaborate with internal and external partners will be important for success in this role.


Responsibilities may include a combination of the following based on team need:


  • Assumes supporting role on projects working in Agile environments acts as go-to voice for Agency Distribution for local product team
  • Problem solves effectively as liaison to enterprise partners understands role of multiple business domains in product development and successfully creates solutions to achieve business goals in current landscape
  • Plays supporting role in socializing Enterprise and Agency Sales vision across departments and acts as steward for Agency Distribution
  • Assists with developing best practices pertinent to Agency Sales processes & deliverables that contribute to agency revenue generation

Product/Project Management

  • Consistently plans, implements, and assists in managing projects that are small to medium scale initiatives using accepted project management standards for both waterfall and agile projects
  • Forecasts short-term and long-term deliverables cross functionally using waterfall and agile best practices
  • Understands and assists with strategies to achieve plan objectives
  • Accountable for ensuring project milestones are on track and projects remain within expected budget
  • Assists in establishing and tracking plan performance
  • Understands and works to contribute to cost/ benefit analysis with support
  • Communicates and presents project information to project team and stakeholders
  • Coordinates/evaluates project controls by all impacted AORs
  • Assists in determining and enrolling resources/expertise that are necessary to successfully complete projects/ assignments from various AORs
  • Actively builds strong relationships among teams and team members to ensure cooperation on project objectives
  • Provides action alternatives for improvement as appropriate

Responsibilities (Cont'd)

Process and Product Design/Improvement

  • Assists with creating processes, concept designs and supporting tactics
  • Assists in assessing overall feasibility (financial, operational, technical)
  • Partners with Agency Sales leadership to develop measurements for success and KPIs
  • Partners with Agency Sales leadership to work on communication strategies and materials to support new plans, programs or processes
  • Solicits and integrates input from key stakeholders
  • Proactively evaluates procedures and processes regularly and determines/ recommends alternatives or improvements
  • Ensures processes are followed and applied consistently in their work
  • Evaluates and implements process improvements to internal and external compliance requirements/standards

Program Management Support

  • Helps with planning and coordinating the integration and delivery of planned changes/projects/ programs to zones/field
  • Anticipates recommendations to solve market specific implications of business strategies
  • Assures proper execution of regulatory/legislative practices for Distribution Implementation

Responsibilities (Cont'd)

Knowledge Management

  • Assists in training/coaching fellow team members or peers
  • Actively shares expertise among peers and other disciplines

Program & Process Communications

  • Delivers presentations to recommend change, explain a process/obtain approval, etc.
  • Answers inquiries requiring interpretation of Agency Sales Implementation process and requirements
  • Provides information by reporting to stakeholders and Leadership
  • Obtains approval on recommended program, policy, and procedure
  • Performs other duties as assigned


Education and Experience

  • Bachelor's Degree preferred
  • High School Diploma required
  • 2-4 years of related experience (project management experience preferred)

Stays current with skills by continually seeking opportunities for learning and development within their respective discipline(s):

  • Leverages awareness of current industry standards/environment to impact decisions and indicate requirements
  • Serves as a subject matter expert and can consult on issues within their discipline(s) from an internal perspective
  • Relevant Technology background: experience writing business or technical requirements; experience with data analysis
  • Knowledge of products, program methodology, services, features and benefits
  • Technical understanding of processes, software applications and data analytics
  • Strong interpersonal, analytical, time management and organizational skills
  • Experience working with cross-functional teams
  • Revises or adopts work processes to support change management


The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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