Business Relationship Manager

Fairfax, Virginia
Not Specified
Nov 01, 2021
Dec 31, 2021
Job Type
Not Specified
Career Level
Not Specified

Donegal Insurance Group Business Relationship Manager Marketing - Fairfax, VA - Full Time

Company Overview

Donegal Insurance Group is a regional property-casualty insurance company doing business in 24 states, headquartered in Marietta, PA, with 4 regional offices located in Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA.

Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company's heritage, which spans over 130 years. Donegal's strong financial foundation and successful operating strategies have earned the company a rating of 'A' (Excellent) by the A.M. Best Company, the nation's leading insurance rating organization.

Donegal Insurance Group has an opening for a Business Relationship Manager in the state of Virginia. The preferred candidates will live in the following areas of Virginia: Manassas, Fredericksburg, Falls Church, Fairfax, or Leesburg. The Business Relationship Manager will increase quote activity, written premium and improve retention while maintaining a high level of customer satisfaction and profitability through the independent agency system.

Job Summary

We are seeking a Business Relationship Manager for Northern Virginia to increase quote activity, written premium and improve retention while maintaining a high level of customer satisfaction and profitability through the independent agency system.

Responsibilities and Duties

  • Responsible for prospecting and appointment of agents in order to build a strong distribution channel.
  • Provide training to agencies on new programs and services in order to assist the agent in achieving their established goals and objectives with the company.
  • Effectively communicate Donegal Companies' corporate goals, products, rules, rates, and incentives to agents to achieve a profitable book of business and build a strong business relationship.
  • Provide personalized attention on sales calls to ensure optimum position within the Agency.
  • Effectively communicate with each agency on the types of personal and commercial lines business we are interested in quoting.
  • Responsible for directing agents to utilize Donegal's WritePro and WriteBiz systems, and generating personal lines quote activity.
  • Will provide Commercial quotes to assist agents
  • Work closely with individual agents in order to generate new commercial lines business opportunities.
  • Develop individual Agency Plans, which include the financial objectives for the specific agent to include premium, loss ratio, new and renewal policy count goals. Discussions held frequently with Agents to review their progress versus plan toward their goals.
  • Analyze agency profitability for each agent within their assigned territory. Develops and implements agency action plans to meet financial and strategic goals and any corrective actions as needed. May include training, re-underwriting, rehabilitation programs, mergers or agency termination. Works closely with underwriting to implement corrective actions with agents as needed.
  • Facilitate at least two agency reviews each year with underwriting to review the agent's performance as compared to the established goals and implements correctives measures as needed.
  • Responsible for marketing company products and services. This includes a working knowledge of the interface capabilities of our company, monitoring of agency activity and arranging training of new products and services.
  • Routinely visit agents in assigned territory and prospect for quality agency appointments.

Qualifications and Skills

  • Bachelor degree or equivalent experience in marketing, business administration or related field
  • 5 to 7 years of property and casualty insurance marketing experience
  • Knowledge of the independent agency system, comfortable working with larger commercial agencies, and familiar with territory agents
  • Strong commercial experience preferred
  • Ability to work independently and highly motivated
  • Continuing education and insurance designations highly preferred


Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions. Learn more about our benefit offerings by visiting our Benefits page.

Additional Information

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