Operational Risk Manager - Independent Agency (National General, an Allstate Company) (Remote-Home B
The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.Job Summary:
The Operational Risk Manager - Independent Agency channel leads the strategic initiative to provide operational risk and return expertise to National General, an Allstate Company. This role is responsible for implementing and influencing the Operational Risk and Return Management (ORRM) framework within Allstate Independent Agency (IA) and working with other distribution channels and departments. The ORRM framework consists of tools, standards, and risk processes through which the manager directs and assists IA to identify, assess, and mitigate risk in accordance with appetite and analyze and understand the risk environment overall. The manager will be responsible to develop a strong partnership with management and IA business expertise.Key Responsibilities:
Contributes andleads the strategy of the enterprises risk management program.
Leads the implementation of the ORRM framework to optimize enterprise risk and return management strategy.
Strong communication skills (written and verbal), including executive level presentations.
Professional knowledge in operational risk management and its impact on IA.
Performs operational risk assessments with business units.
Influences the appropriate management of risk, including: monitoring, reporting, and an escalation structure to optimize risk and return.
Reviews, researches, interprets, and analyzes operational risk data to identify trends, emerging risks, and issues.
Integrates information and data to form hypotheses and assumptions of future impact.
Responsible for effective independent challenge of first line risk management activities, thematic reviews and deep dives.
Accountable to escalate and report significant issues.
This job does not have supervisory duties. However, position may lead other risk professionals in the performance of risk assessments.
Education and Experience
Bachelors degree preferred
7 or more years of related experience preferred
Certificates, Licenses, Registrations
Operational risk certifications (RMA, PRMIA, GARP, ERMA, IMA, ISACA, etc.) not required but encouraged
Strong understanding of operational risk and governance
Experience in one or more key operational risk categories (model, business continuity, vendor, data privacy, technology, cyber, fraud), internal audit, or other operational risk area
Highly developed relationship management, influencing and leadership skills
Strong organizational, verbal, and written communication skills
Ability to lead and influence across multiple levels
Compensation range for this position is $91,800 - $159,000 per year, based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit allstate.jobs/benefits/
Allstate generally does not sponsor individuals for employment-based visas for this position.
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