Operational Risk Manager - Independent Agency (National General, an Allstate Company) (Remote-Home B

Work From Home
Sep 02, 2021
Nov 01, 2021
Job Type
Not Specified
Career Level
Not Specified

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.

Job Summary:

The Operational Risk Manager - Independent Agency channel leads the strategic initiative to provide operational risk and return expertise to National General, an Allstate Company. This role is responsible for implementing and influencing the Operational Risk and Return Management (ORRM) framework within Allstate Independent Agency (IA) and working with other distribution channels and departments. The ORRM framework consists of tools, standards, and risk processes through which the manager directs and assists IA to identify, assess, and mitigate risk in accordance with appetite and analyze and understand the risk environment overall. The manager will be responsible to develop a strong partnership with management and IA business expertise.

Key Responsibilities:

    Contributes andleads the strategy of the enterprises risk management program.

    Leads the implementation of the ORRM framework to optimize enterprise risk and return management strategy.

    Strong communication skills (written and verbal), including executive level presentations.

    Professional knowledge in operational risk management and its impact on IA.

    Performs operational risk assessments with business units.

    Influences the appropriate management of risk, including: monitoring, reporting, and an escalation structure to optimize risk and return.

    Reviews, researches, interprets, and analyzes operational risk data to identify trends, emerging risks, and issues.

    Integrates information and data to form hypotheses and assumptions of future impact.

    Responsible for effective independent challenge of first line risk management activities, thematic reviews and deep dives.

    Accountable to escalate and report significant issues.

    This job does not have supervisory duties. However, position may lead other risk professionals in the performance of risk assessments.

Preferred Qualifications:

Education and Experience
Bachelors degree preferred
7 or more years of related experience preferred
Certificates, Licenses, Registrations
Operational risk certifications (RMA, PRMIA, GARP, ERMA, IMA, ISACA, etc.) not required but encouraged
Functional Skills
Strong understanding of operational risk and governance
Experience in one or more key operational risk categories (model, business continuity, vendor, data privacy, technology, cyber, fraud), internal audit, or other operational risk area
Highly developed relationship management, influencing and leadership skills
Program/project management
Strong organizational, verbal, and written communication skills
Ability to lead and influence across multiple levels

Compensation Data

Compensation range for this position is $91,800 - $159,000 per year, based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the EEO is the Law poster click here. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

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It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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