Customer Service Representative / Producer

Location
33009, Hallandale Beach
Salary
Salary commensurate with experience (plus sales and retention bonuses)
Posted
Jan 28, 2021
Closes
Mar 29, 2021
Job Type
Full Time

Requirements

  • 2+ YEARS INSURANCE PROPERTY & CASUALTY SALES EXPERIENCE
  • 4-40 or 2-20 license
  • Bilingual a plus (English/Spanish)
  • Proficient with quoting auto insurance
  • Have a friendly disposition and a positive attitude
  • Organized and possess strong attention to detail
  • Confident, self-starter who has the ability to work independently and prioritize workload
  • Professional phone etiquette
  • Excellent communication skills, both verbal and written
  • Accurate data entry skills, including moving between multiple computer screens while entering data
  • Must have good attendance, be punctual, and honest
  • Homeowners and Commercial experience a plus!

Responsibilities

  • Provide excellent service to all customers
  • Solicit for new business via telephone, networking, and other lead sources
  • Maintain files and obtain all necessary documents and supporting information
  • Manage all Cross Sale Opportunities
  • Work as a team to procure new business, renewal retention, reinstatements
  • Anticipate future needs of the policyholder by developing a relationship with the client
  • Process Tag and Title work

Hours: Our agency is open Monday through Friday from 9:30 AM to 5:30 PM and Saturdays from 9:00 AM to 1:00 PM. Employees alternate working on Saturdays.

AVA Insurance Group is a family owned and operated business located in Hallandale Beach. Our goal is to provide sound, honest service to all customers; always having their best interests at hand. We are committed to offering a decent and safe work environment, where all employees are treated with respect.

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