Life Insurance Case Manager Leader
- Employer
- Capstone Search Group
- Location
- New York City, New York
- Salary
- $65k to $75k
- Posted
- Oct 05, 2020
- Closes
- Dec 04, 2020
- Ref
- SAD8177
- Category
- Broker / Agent, Customer Service, Sales
- Job Type
- Full Time
- Career Level
- Manager
About the Role
Our client helps people obtain life insurance coverage according to their lifestyle. Combining technology and the human touch they map a large variety of insurance products and companies enabling a seamless and transparent to match people with appropriate coverage. This young, growing, data driven and technology oriented broker is looking for a talented and experienced Life Insurance Case Manager Lead to add to their team in Kansas City or New York.
This player-coach role requires a hands on approach and ability to introduce and implement new processes and tools – in order to help the company meet its day to day goals as well as to scale its operations.
Duties & Responsibilities
- Lead the case management team while making sure we meet the company’s goals – on both team and individual level
- Provide daily coaching, supervision and balancing of workload among team members
- Manage your own caseload, handle client escalations and vendor issues
Skills & Experience
- A bachelor’s degree
- 3+ years of relevant work experience; previous management or player-coach experience required
- Demonstrated subject matter expertise and workflow mastery in case management
- Must feel comfortable working in a technological environment
- Capacity to prioritize workload and work in fast-paced environment
- A teamwork mindset – take ownership of your work AND your team’s success, and take initiative
Compensation
$65,000-$75,000