Inside Sales Representative - Specialty

Orlando, Florida
Not Specified
May 10, 2019
Jul 07, 2019
Job Type
Not Specified
Career Level
Not Specified

Advance your career at Liberty Mutual - A Fortune 100 Company!

Professionally handles incoming calls and internal warm transfers to sell Personal auto, home, and specialty lines on behalf of field sales. Handles Direct Response channel overflow calls. Sells and Services Flood and Wind policies. Utilizes in-depth product knowledge to fulfill customers needs. Utilizes selling techniques to appropriately overcome objections to achieve sales targets. Conducts first line underwriting risk evaluation in accordance with established rules & guidelines.


  • Primary responsibility is to provide channel agnostic support for the field sales channel to focus on the customers needs while appropriately rewarding the channel/representative assigned to the customer.

  • Uses knowledge and selling techniques to build value in the product tailored to the customer, overcome objections & solve prospect or policyholder problems to convert leads into sales.

  • Advises prospects and policyholders on coverage, coverage limits and regulations.

  • Develops quotes and submits applications based on acquired risk information and customer requirements. Cross sells for additional lines of insurance.

  • Quotes and sells all Property & Casualty lines of insurance; including complex lines other agents are unable to support.

  • Strong understanding of all Personal Insurance departments and operations.

  • Point-of-reference for technical/procedural information for Sales and Service personnel. Acts as a liaison between company departments to resolve customer inquiries and complaints.

  • Responsible for satisfying ongoing continuing education (C.E.) requirements in order to maintain necessary P&C license.

  • Ability to perform in varying work environments serving various roles.


  • Associates degree or equivalent training plus a minimum of 2 years of insurance or sales/service related work experience is required.

  • Must have proficient PC, analytical, decision making, and organizational skills.

  • Requires strong interpersonal and persuasive skills in order to communicate effectively with customers & prospects, as well as overcome objections to close sales.

  • Property & Casualty license required.

  • 6 months experience as a Sales Representative meeting all quality and volume standards preferred.


We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

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