VP, Client Partnerships

Seattle, Washington State
Not Specified
Feb 27, 2019
Apr 28, 2019
Job Type
Not Specified
Career Level
Not Specified

The VP, Client Partnership is responsible for leading all relevant activity in support of developing relationships across our clients organization. He/She will be deploying a relationship engagement strategy including the management of executive level relationships. The job is also responsible for identifying and providing solutions for new and existing opportunities with our customers business.

Primary Responsibilities:

  • Oversee the management of all aspects of existing client relationships with the intent of maintaining and expanding the relationships in a manner beneficial to Assurant
  • Develop a deep understanding of clients needs and business drivers in order to create profitable business solutions.
  • Communicates with client to gain their input and support on the business objectives. Fosters true partner relationships that allow us to manage change and growth within the individual business arrangements.
  • Identify key strategic client related initiatives to further the objectives and strategies of both client and Assurant.
  • Analyze existing product portfolio, identify gaps/opportunities and make recommendations as to how to close these gaps to support the client in the mobile industry
  • Manage client level profitability, product and service needs
  • Integrate product and services business issues with ongoing client relationship management needs and problem resolution
  • Work with the team to analyze and price new product and service requests made by client along with ideas generated both internally and externally
  • Partner with client management and product development teams in identifying, qualifying, and pursuing new business opportunities for identified portfolio products
  • Manage the onboarding and management of opportunity pipeline and supporting negotiation efforts with client
  • Demonstrate full and complete understanding of product design, functionality, capabilities and services including achievable timelines and pricing options while representing products and services both internally and externally as a subject matter expert
  • Expand opportunities by sourcing new business ideas through interaction with channel, clients, competitive analysis, industry trends and/or primary research
  • Develop and present business plans and justification for new business solutions to pursue directly and/or jointly with management
  • Assist the client team by helping create on/offline marketing materials, presentations, training materials, event collateral and other supporting materials, as well as attending client presentations as subject matter expert when needed
  • Oversee reputation management functions leveraging product development partnerships, internal research team, surveys and social media
  • Has client P&L responsibilities and responsibilities for revenue generation

Basic Qualifications:

  • Bachelors degree in Business Administration or related field
  • 10 years of strategic partnership responsibility in the mobile industry including a proven track record of developing and maintaining key client relationships
  • 10 years of progressively more responsible experience in business leadership roles including P&L and revenue responsibilities as well as expertise with clients and/or prospects
  • Must have proven successful negotiation skills
  • Travel 50%

Preferred Qualifications:

  • Excellent oral and written communication skills
  • Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions
  • Must have proven successful negotiation skills. Excellent organizational and planning skills
  • Ability to manage multiple projects, concurrently
  • Has professional presence, polish, and demeanor to engage with clients
  • Has ability to build relationships and influence with clients
  • Builds trust, respect and rapport through information exchange and mutual problem solving
  • Has ability to connect personally, demonstrate knowledge of clients business and communicate our value
  • Creates profitable solutions
  • Navigates effectively through Assurants organization and utilizes tools, technologies and people to effectively deliver the client business solutions
  • Can drive change effectively
  • Collaborative
  • Can deliver on results
  • Set strategic vision
  • Ability to manage a broad skilled team to handle complex objectives with strategic importance.

Client/prospect Business Expertise

  • Has done in-depth research and analysis on the client and competitors to know how to service the client
  • Knows our company well enough to know how revenue is generated for the client and ourselves
  • Probes in a consultative way for understanding of clients needs and business drivers in order to create business solutions
  • Demonstrates knowledge of the client's business issues and goals
  • Is a client-acknowledged subject matter expert

Personal Attributes

  • Team Player- has successfully demonstrated good business judgment in client and internal engagements
  • Is self-motivated
  • Has drive and passion
  • Inspires themselves and others
  • Is persistent and resilient
  • Maintains a positive mental attitude
  • See no barriers so easily overcomes barriers
  • Demonstrates comfortable confidents
  • Flexibility in the understanding of business cultures worldwide
Relocation assistance is available

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