Employee Benefits, Client Manager
- Employer
- Fred C Church Insurance
- Location
- Lowell, Massachusetts (US)
- Salary
- Based on experience level
- Posted
- Feb 07, 2019
- Closes
- Apr 08, 2019
- Category
- Customer Service, Health and Medical , Sales
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Summary:
This individual is responsible for administration and management of employee benefit programs for clients.
Essential Job Functions:
Primary Job Duties and Responsibilities
- Analyze, compare and evaluate employee benefit programs for variety of clients.
- Provides service for clients as related to their employee benefits plans (including but not limited medical, dental, life, disability).
- Interacts with Human Resources personnel.
- Ongoing monitoring and analysis of benefit program utilization and cost drivers and reporting aggregate results to Account Executive.
- Monitoring of Employee Benefits field including attendance at seminars and classes to remain abreast of statistics and strategies in the field.
- Negotiates with various vendors including insurance companies, third party administrators and medical facilities to provide services and products to clients.
Skills and Abilities
- Advanced computer skills including, but not limited to, Excel, Power Point, Word.
- Knowledge of employee benefits including funding methods, product lines.
- Life and Health Insurance License.
- Excellent communication and interpersonal skills.
- Demonstrate initiative and ability to work independently.
- Demonstrate flexibility as priorities and deadlines shift, juggle multiple assignments.
- Ability to work in and contribute to culture of teamwork and cooperation.
- Be accountable for responsibilities of the position, meet deadlines, and live up to commitments.
- Regular and reliable attendance.
- Consistent attention to detail and accuracy in all aspects of work.
- Adherence to all personnel policies, procedures and rules contained in the Employee Handbook.
- Ability to maintain professional and productive relationships with other staff, working closely with other departments where applicable.
- Ability to maintain professional and cordial relationships with customers, clients, and co-workers.
- Ability to adapt to change and manage stressful situations professionally.
- Treat people with respect.
- Accept both positive and negative constructive feedback from others and make adjustments to performance based on such feedback.
Education and Experience Requirements
- College degree preferred.
- At least 3 years of employee benefit program experience preferred.
Physical Requirements
- Sitting for up to 7 hours per day;
- Standing for up to three hours at a time;
- Walking;
- Lifting and carrying a minimum of five pounds;
- Going up and down stairs approximately two times per day;
- Working on a computer with multiple monitors for seven hours per day;
- Speaking and listening clearly during telephone conversations;
- Some travel required. Travel normally includes day trips only throughout New England area to various clients, prospects and vendors.