Customer Service Representative - Commercial Lines

The Customer Service Representative will be responsible for:

• Management of an established book of business
• Meet daily servicing needs of clients including quoting, completing applications and processing endorsements
• Prepare applications, proposals, binders and Certificates of Insurance
• Review policies for accuracy
• Review contracts to assure clients’ coverages meet requirements
• Assist with department management using strong communication not only within department but also throughout enterprise
• Utilize technology and systems to maximize work flow efficiency
• Establish and maintain effective relationships with carriers and underwriters

The best candidate for this position will have:

• 2 years minimum experience in business insurance servicing  
• BS/BA in Business or equivalent preferred
• Proven interpersonal skills to build outstanding relationships and foster team environment
• Active Property & Casualty license
• CISR designation preferred
• Proficiency in Microsoft Office Suite; knowledge of EPIC platform is a plus

Since 1890, McConkey Insurance & Benefits has been providing financial security for businesses across the globe. Licensed in nearly all 50 states and with a client presence in more than 20 countries, McConkey prides itself in being one of the Mid-Atlantic’s largest and most respected insurance brokerage firms. In addition to our traditional insurance portfolio, McConkey specializes in alternative markets offering compliance, administration, brokerage, and actuarial services to businesses, groups and associations in the form of captive programs, consortiums, self-insurance and other unique products tailored to the risk tolerance of our clients. Year after year, McConkey’s exceptional service platform results in unmatched client retention and unparalleled growth. As a consistent “Best Places to Work” and “Top Fastest Growing Company” award recipient, our team based culture drives our success from within.