Business Development Manager

ARCCA, Inc. is looking for a motivated sales executive seeking to join an organization where he/she can establish a regional foundation and achieve strong success in penetrating the legal and insurance communities throughout the State of California.

ARCCA, Inc. provides expert forensic, scientific and engineering solutions to corporations, professional sports leagues, government agencies, law firms and insurance companies. We help with all phases of investigation: initial file review and triage, inspections and testing, report/affidavit/disclosure preparation, evidence preservation, and exhibit preparation and trial testimony. Our business model is dynamic, and our vision and growth trends are equally exciting.

Job Responsibilities:

• Promotes/sells/secures cases from existing and prospective customers through a relationship-based approach
• Demonstrates services to existing/potential customers and assists them in selecting those best suited to their needs
• Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory to generate new business for the organization's services
• Responsible for cold calls/visits
• Makes telephone calls and in-person visits and presentations to existing and prospective customers
• Researches sources to develop prospective customers and for information to determine their potential
• Expedites the resolution of customer problems and complaints
• Coordinates sales effort with marketing, sales, accounting, and technical service groups
• Analyzes the territory/market's potential and determines the value of existing and prospective customers
• Creates and manages a customer value plan for existing customers highlighting profile, share, and value opportunities
• Identifies advantages by comparing other organizations' services with ARCCA's
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory
• Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new services
• Keeps abreast of technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing/technical service areas
• Shares and creates opportunities for colleagues in other territories with existing clients
• Participates in trade shows and conferences as needed

Requirements & Qualifications:

• Bachelor's degree required; Bachelor's degree in engineering preferred.
• 5-10 years' sales experience required; experience in the insurance and/or litigation industry preferred.
• Demonstrated aptitude for problem-solving.
• Ability to determine solutions for customers via a consultative sales approach.
• Results-oriented and able to work both independently and within a team environment.
• Possess excellent verbal and written communication skills.
• Proficiency in using Microsoft Office Suite applications and contact management software.
• Valid driver's license.

ARCCA provides a competitive base salary and commission structure as well as benefits: health insurance, paid time off/holidays, and a 401(k) plan/company match