Sr. Marketing Representative - San Fernando Territory
- Career Level
- Experienced (Non-Manager)
This is a remote position. Handling areas that will include Simi Valley, Thousand Oaks, Northridge, Canoga Park and surrounding areas. Candidate must live within territory.
Under general supervision, maintains and builds the relationship between the Company and the agency force in an assigned territory. Serves as the primary liaison to the agency force and trains agents on Company systems, products and processes.
Provides feedback and recommendations to management concerning market conditions, service levels and effectiveness of Company programs. Develops production and business reports for management as necessary. Reviews and monitors agent production reports and loss ratios, to suggest improvements, modifications or cancellation of agency appointments.
Responds to telephone and written correspondence, comments, questions and complaints from agents and/or customers regarding a variety of complex issues, especially regarding Company philosophy, procedures, and practices, in addition to general requests for problem resolution.
Accountable for growth and profitability of assigned, well-established territory. Promotes new products and programs to existing agency force. Trains newly-appointed agents in Company philosophy, procedures, and practices. Schedules training meetings and organizes training facility and materials.
May interview and recruit agents that apply for agency appointments. Analyzes and considers current business operations in order to develop a recommendation. Keeps abreast of changes and developments in the Company, industry and legal environment through seminars, courses, and publications.
Worker characteristics are normally acquired through the successful completion of a Bachelor's degree (BA, BS) and at least 3 years of experience with marketing and/or underwriting; or equivalent combination of education and experience.
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