Sales Office Assistant

We are looking for a Sales Office Assistant to help with the daily activities of the sales region, and sales personnel.
The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Management retains the discretion to add or change the essential duties and requirements at any time.
• Help maintain Weekly Time Verification Forms by scanning and filing in the correct
• manner.
• Assist sales office manager with answering client family inquires on property contacts and deed deliveries.
• Ensure that the daily sales reports are submitted to the Advance Planning Senior Vice President’s office in timely manner.
• File office documents, such as commission statements, sales unit reports, etc.
• Assist sales office manager with the maintenance of supplies necessary for the office, including but not limited to forms, brochures, documents, property and commodity contracts, pamphlets, advertising material, special event/holiday supplies, stationary and office equipment/supplies using requisition form. 
• Answer and field all incoming calls.
• Review property and funeral policy contracts and check for errors. Communicate with Planning Advisors when errors or missing signatures are present.
• Assist in updating numbers on board daily (from Cemetery Sales & Funeral Policies report).
• Assist with the assembly of packets of information, contracts, and forms for Planning Advisors. Track and replenish supply of forms made available to Planning Advisors in a timely manner.

Education and/or Experience:

• HS Diploma/GED preferred
• 2 years experience in customer service/clerical experience required.

OTHER QUALIFICATIONS, SKILLS, ABILITIES:

• Type 30 wpm
• PC Proficient
• Knowledge of MS Word, MS Outlook
• Excellent Customer Service and communication skills
• Must have positive, supportive, and motivating attitude and demeanor
• Bilingual in Spanish is required

Benefits

• Medical, Dental, & Voluntary Vision
• 401(k) with Matching Contribution
• Life Insurance
• Long Term Disability
• Cash Balance Plan – 100% Paid for by Forest Lawn
• Paid Vacation
• Paid Absence Plan
• Tuition Reimbursement
• And much, much, more