Account Manager - Group Benefits (Carmel, IN)
- Employer
- Shepherd Insurance
- Location
- Carmel, Indiana (US)
- Salary
- Not specified
- Posted
- Oct 13, 2017
- Closes
- Dec 12, 2017
- Category
- Broker / Agent, Sales
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Group Benefits Account Manager is responsible for managing group benefit accounts through all phases to include marketing, implementation, communication, eligibility, and ongoing service of accounts. Knowledge of fully-insured and self-insured products, alternative funding methods, and ancillary products is required.
Major Responsibilities:
- Service assigned group clients and prospective clients
- Assist the Dir. Of Benefits and Producers in gathering the necessary information regarding new/renewal accounts
- Review the renewal proposals received and make recommendations, suggestions to formalize the final proposal
- Coordinate your workflow with the Producer/Account Executive and the Department Manager
- Direct implementation, enrollment, and communication processes
- Educate members with making benefit selections and understanding plan designs
- Resolve all client problems swiftly and courteously
- File and maintain all client information in a timely manner
- Research premium billing and member claims questions
- Maintain awareness of new developments associated with the Affordable Care Act (ACA) and help guide clients for compliance through education.
- Develop and maintain a positive and rapport with client and carriers
Qualifications:
- Current Life & Health License
- College degree desirable or equivalent combination of education and experience
- 5 years group benefits industry experience preferred in an agency environment
- Possess skills necessary to communicate with clients, carriers and prospects concerning Group Benefits
- Knowledge of Microsoft Outlook, Excel, Word, and PowerPoint
- Ability to maintain and organize electronic files on the company document management system
- Strong analytical skills and ability to manage multiple tasks
- Strong organization skills with high attention to detail
- Responsive and self-motivated team player
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the associate a general sense of the responsibilities and expectations of the position. As the nature of business demands change, so too may the essential functions of this position.