Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
The main purpose of this job family is to virtually market Business Insurance products and underwrite commercial risk (i.e., selection/rejection of new and renewal business); administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations; analyze quality and quantity of risks underwritten and review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Jointly responsible with field Account Executives for profitability, growth and retention of aligned book of business within a territory/region that is consistent with overall business line objectives. Under moderate supervision, has joint responsibility with the field AE partner for the profitability, growth and retention of aligned book of business within a territory consistent with overall business line objectives. Marketing and underwriting responsibilities typically include: Underwriting business on lower touch, eligible accounts with limited complexity. As a representative of the company, virtually markets to and develops relationships with agents and brokers. Receives moderate supervision on underwriting, marketing, and negotiation. Uses training/previous knowledge to develop a practical understanding of underwriting, marketing, business line products, services and processes. Differentiates between competing priorities and effectively handles desk in an organized workflow. This job does not manage others This job works under Moderate Supervision: Incumbent performs standard and routine assignments independently to conclusion; unusual problems which may require exceptions to procedures or processes are referred to the supervisor.
Primary Job Duties & Responsibilities
Underwriting and Pricing: Underwrites and assesses risk on less complex accounts. Uses good judgment in making decisions within own underwriting authority and makes recommendations on other accounts to meet business objectives. Is comfortable doing this in a fast paced environment. Initiates collaborative discussions. Desk Management: Efficiently manages the life cycle of aligned book in accordance with established workflow guidelines. Distribution and Agency Management: Effectively, in partnership with the field, (with guidance from higher level Account Executives) develops and maintains relationships to write and retain accounts consistent with business appetite for aligned agents and brokers. Virtually builds and maintains customer satisfaction with cohesive communications, products and services that are consistent with the Business Center quality and productivity goals. Sales: Uses consultative selling approach to virtually market products to agents and brokers. In partnership with the field, executes sales strategies to achieve targeted growth strategies. Negotiation: Negotiates independently on routine/ less complex deals. Seeks guidance on more complex deals. Executes Strategy and Drives Results: Develops and executes on a plan to meet business objectives. Business Planning and Collaboration: Effectively collaborates with others on all aspects of job. Seeks enterprise-wide solutions to business problems. Leading Self: Takes initiative for personal development seeks to learn through underwriting, marketing, and other related opportunities. Perform other duties as assigned.
1 year of insurance/ underwriting experience required. Relevant agent/broker experience may be appropriate.
Education, Work Experience & Knowledge
Bachelor degree preferred. Typically has 1-3 years of relevant Account Executive experience. Industry/Business Knowledge: Demonstrates an understanding of the local insurance marketplace. Continuously seeks out market insight Product Knowledge: Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities.
Job Specific & Technical Skills & Competencies
Business Perspective: Uses knowledge of internal and external factors impacting the property & casualty industry to make decisions Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Understands and uses financial information, tools and expense management principles to accomplish day-to-day work and maximize profitability. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
Weekend work hours (Occasionally)
Operates standard office equipment (Continuously) Sitting (Can stand at will) (Frequently) Standing (Occasionally) Use of Keyboards, Sporadic 10-Key (Frequently)
Licensing or Certificates
CPCU designation preferred.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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