Insurance CSR/Sales Agents - 4-40 or 2-20 Licensed

Sunrise FL
Not Specified
Jul 07, 2017
Sep 05, 2017
Job Type
Not Specified
Career Level
Not Specified
The Insurance CSR / Sales Agent provides exceptional service to insureds on behalf of our client. Primary job responsibilities include:
Developing and maintaining a professional relationship with insureds and applicants in a call center environment, addressing questions and concerns about personal-lines insurance policies in the state of Florida.
Preparing personalized insurance quotes, recommending and binding the best insurance options for insureds and applicants.
Acting as the customer's advocate, managing each call to resolution, and ensuring all necessary follow-up occurs. Additional correspondence, including outbound calls, may be required to ensure all necessary documents and supporting information in received.

We are looking for highly-motivated professionals who enjoy working with and helping others, to join our team. No insurance experience is necessary and all training will be provided. Other candidate qualifications and skills include:
Associates or Bachelors highly preferred, High School Diploma or GED required.
2+ years of customer service experience required, previous call center experience desired
Proficiency in Microsoft Office Suite with proficient data entry skills and the ability to understand and correctly utilize multiple computer systems.
Active Florida 4-40 or 2-20 license.
Exceptional communication skills, both verbal and written, with the ability to achieve 80% or higher on a spelling and grammar assessment.
Demonstrated ability to confidently interact with and influence customers.
Strong customer service, problem solving and resolution skills.
Proven ability to multi-task and think on your feet in a fast-paced environment.
Strong attention to detail to ensure accuracy of information.
Positive Roll up your sleeves and let's get it done attitude.

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