Associate Account Manager

An exciting opportunity exists to join PICA, a ProAssurance company.  We are a specialty writer of professional liability insurance.  In addition, ProAssurance Corporation also writes products liability and workers' compensation insurance.  With over 900 employees operating in 40 states, the company is well positioned to offer career opportunities to individuals interested in professional growth. 

We are currently searching for an Associate Account Manager in our Franklin, TN office.  The Associate Account Manager will be responsible for assisting in administrative activities for Account Managers or Group Account Manager.  The role’s primary function will be back up for Account Manager’s incoming phone calls, taking payments, forward incoming mail, and assisting the Group Account Manager with collection of manual data.

PICA was recently recognized as a Tennessean Top Workplace and is dedicated to our values of integrity, leadership, relationships and enthusiasm.  We reward effective, enthusiastic professionals with a competitive salary and incentive package.  We also provide a comprehensive suite of benefits such as a 401(k) with employer match, medical, dental, vision, long and short term disability, life insurance and education assistance.  Visit www.picagroup.com to learn more about the company. 

Requirements:  The ideal candidate has a Bachelor’s degree or equivalent industry experience.  They have at least two years customer service experience, or equivalent combination of education and experience.  They communicate clearly and concisely both verbally and written and utilize proper grammar.  The ideal candidate works well in a team environment and balances individual and team priorities.  They display initiative and the ability to proactively prioritize and perform work.  They maintain the highest standard of ethics and convey professionalism, a pleasant demeanor and positive disposition.  They are proficient in Microsoft Office Suite products and knowledge of Oasis and/or OnBase is a plus.  A Property & Casualty license is a plus and is required within 3 months of hire.